{"id":2551,"date":"2018-10-05T14:09:23","date_gmt":"2018-10-05T12:09:23","guid":{"rendered":"http:\/\/www.intomarkets.com\/?post_type=encyclopedia&p=2551"},"modified":"2018-11-07T09:56:42","modified_gmt":"2018-11-07T08:56:42","slug":"amazon-a-to-z-guarantee","status":"publish","type":"encyclopedia","link":"https:\/\/www.intomarkets.com\/en\/wiki\/amazon-a-to-z-guarantee\/","title":{"rendered":"Amazon A-to-Z Guarantee"},"content":{"rendered":"
With the A-Z Guarantee<\/strong>, Amazon wants to create a trustful shopping experience and increase customer satisfaction. Orders made through Marketplace<\/a> sellers<\/strong> are protected by this guarantee if the purchase (payment) is made through the Amazon.co.uk website or if Amazon Pay is used. If payments are made on other websites without Amazon Pay<\/strong>, the A-to-Z guarantee does not apply. The guarantee includes the conditions and punctual delivery. As compensation, buyers who have made orders on Amazon.de Marketplace can receive up to €2,500 (including shipping costs). The service offered by Amazon is available for free.<\/p>\n In order to use the guarantee, at least one of the following conditions must be fulfilled<\/p>\n Please note that the seller must be contacted via “My account” before any guarantee claim is made<\/p>\nWhen does an Amazon A-to-Z guarantee apply?<\/h3>\n
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